Introduction
SimpleConverter.online ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our file conversion service.
Information We Collect
Files You Upload
When you use our conversion service, you upload files to our servers for processing. These files are:
- Stored temporarily on secure servers during the conversion process
- Automatically deleted within 1 hour after conversion
- Never accessed, viewed, or shared by our staff unless required for technical support
- Not used for any purpose other than completing your requested conversion
Usage Information
We automatically collect certain information when you use our service:
- IP Address: Used to enforce daily usage limits and prevent abuse
- Browser Type: Used to optimize our service for different browsers
- Device Information: Used to provide a responsive user experience
- Usage Statistics: Aggregate data about conversion types (anonymized)
How We Use Your Information
We use the information we collect to:
- Process your file conversions
- Maintain service security and prevent abuse
- Improve and optimize our service
- Respond to support inquiries
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All file uploads use HTTPS/TLS encryption
- Automatic Deletion: Files are automatically purged within 1 hour
- Secure Storage: Files are stored on encrypted servers
- Access Control: Limited staff access to file storage systems
Data Retention
Uploaded Files: Deleted automatically within 1 hour of upload.
Converted Files: Deleted automatically within 1 hour of creation.
Usage Logs: IP-based rate limiting data is retained for 24 hours, then automatically purged.
Cookies
Our website uses minimal cookies necessary for functionality. We do not use tracking or advertising cookies.
Third-Party Services
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may use third-party services for:
- Website hosting and content delivery
- Analytics (anonymized data only)
- Security and DDoS protection
Your Rights
You have the right to:
- Access information we hold about you
- Request deletion of your data
- Opt out of any communications
- Lodge a complaint with a supervisory authority
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@convertflow.com